Keystone experienced intermittent connectivity issues during the past two days impacting online local earned income tax return filing. Keystone immediately investigated the disruption and worked diligently to fully restore online availability.
Keystone is letting residents know that if their online filing was delayed, they will not be charged late filing fees. Keystone will continue to honor taxpayer extension requests. It is important to know that the vast majority of taxpayers were unaffected.
Keystone is taking all steps necessary to ensure that taxpayers are treated fairly and respectfully as they fulfill their local tax obligation.
Keystone recognizes that tax season can be stressful and is sorry that some taxpayers experienced online filing issues. Keystone sincerely apologize to you and your residents for any inconvenience.
